Supporting Cast: Remote podcast support specialist

Employer: Supporting Cast; application hosted on Slate’s careers site
Role: Podcast Support Specialist
Location: Remote — U.S. only
Type: Part time
Pay: $19–22/hour

Provide email support for podcast listeners who need help with subscriptions, sign-ups, logins, billing, gifts, or podcast apps. Resolve routine account issues within policy, flag recurring problems, escalate bugs, and update support documentation.

Requirements: One to two years of customer support experience, excellent written communication, sound judgment, organization, and resourceful troubleshooting. Experience with subscriptions, podcast apps, RSS feeds, and support tools is useful.

Before applying: The employer does not specify exact weekly hours or promise a choose-your-own schedule. Benefits are offered to eligible employees; confirm eligibility for this part-time role. The application requires a résumé and cover letter. No closing date is stated.

View full details and apply on the employer’s website

Posted by IR and employer listing checked October 19, 2026. Availability and requirements can change; confirm details with the employer before applying. IR shares opportunities and does not take applications.

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