Employer: ARIVE
Role: Customer Service Representative — Phone Support
Location: 100% remote; continental United States residents
Type: Full time, salaried
Pay: $45,000–55,000 annual salary, depending on experience, skills and location

Provide frontline phone support for mortgage software users. Answer general usage questions, troubleshoot basic problems, route escalations, coordinate callbacks, and keep track of call topics.

Requirements: At least two years of relevant customer support experience including phone support, clear English communication, calm problem-solving, independent learning, and strong time management. Mortgage industry experience is strongly preferred.

Schedule: The application asks about Monday–Friday shifts of 8:30 a.m.–5:30 p.m., 9:30 a.m.–6:30 p.m., and 10:30 a.m.–7:30 p.m. Central time. Confirm the assigned shift with ARIVE.

Benefits: Medical, dental, vision, matching 401(k), and PTO. Apply through the careers page; the employer asks applicants not to contact support or employees about openings. No deadline is stated.

View full details and apply on the employer’s website

Posted by IR and employer listing checked October 19, 2026. Availability and requirements can change; confirm details with the employer before applying. IR shares opportunities and does not take applications.